The Microtel Inn & Suites by Wyndham on Woodruff Road in Greenville recently received national recognition among its peer hotels as a “Best of the Best” hotel from Wyndham Hotels and Resorts at its annual conference in Las Vegas. This honor is awarded to the top 35 hotels in the brand achieving the highest standards in Guest Satisfaction, Quality Assurance and competitive performance.
The Microtel Inn & Suites on Woodruff Road is owned and managed by Pinnacle Hospitality. The Spartanburg-based hospitality and restaurant management company opened the hotel in October 2012 after an extensive renovation and makeover aligning it with Wyndham’s strategy to elevate the brand and to increase its awareness. The fresh, new boutique-inspired design concept, and top-notched focused service delivery is unique to the booming Woodruff road area and offers crisp, contemporary accommodations, and convenient amenities at an economic price point.
“In a strong and growing area like the Woodruff Road corridor, we felt there might be one segment of the traveling public somewhat under-served. We wanted to offer excellent accommodations in a prime location that rivaled — even surpassed — the more visible brands at a much more affordable price” stated Jason Price, Area Manager for Pinnacle Hospitality. The hotel has proved to be just that. James Abercrombie, hotel General Manager echoed this statement when he remarked that “Guests who stay with us are always amazed. They may not be familiar with the brand or may have a misconception about what we are. We love the ‘wow’ reaction that we get consistently.” Managing Director, Sachin Shanbhag, adds “we’ve implemented all of the standard hallmarks for the Microtel Inn & Suites by Wyndham and taken them another step above to produce a truly unique guest experience.”
Microtel Inn & Suites by Wyndham® brand is an award-winning chain of more than 300 economy hotels located throughout North America and the Philippines. Designed to provide guests with a better stay, each hotel is newly constructed and offers an array of complimentary amenities including free Wi-Fi access and free continental breakfast. Other amenities available at most hotels include meeting and fitness centers, swimming pools, and the opportunity to earn and redeem points through Wyndham Rewards®, Wyndham Hotel Group’s guest loyalty program.
For the past decade, J.D. Power and Associates has ranked the Microtel Inn & Suites by Wyndham brand highest in overall guest satisfaction in the economy lodging segment.